Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers
You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers Have you recently been appointed to your first leadership role or are you in a position mentoring developing leaders? Are you an aspiring exceptional millennial leader who wants to change the status quo and build a different future for other […]
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
SMART Objective Setting for Managers by Irial O'Farrell
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a manager, this book makes sense of the objective setting process and how it links to […]
The Flight to Excellence by Captain William "T" Thompson
The Flight to Excellence by Captain William "T" Thompson The Flight to Excellence makes a great gift for entrepreneurs and anyone running or starting a business. Attaining the Unattainable Is Within Our Reach. Captain William ”T.” Thompson’s accomplishments are many: US Air Force pilot, Delta Airlines captain, lawyer, award-winning businessman, and professional speaker. But Thompson […]
Short Introduction to MS Office Excel by Hicham and Mohamed Ibnalkadi
Short Introduction to MS Office Excel by Hicham and Mohamed Ibnalkadi This book is part of a series that include MBA Core & Elective coursework taught at prestigious universities like Harvard and Wharton. The series consist of Core & Elective courses that stemmed from more than ten years of professional experience in Wall Street and […]
Automate The Boring Tasks Using Microsoft Office VBA by Hicham and Mohamed Ibnalkadi
Automate The Boring Tasks Using Microsoft Office VBA by Hicham and Mohamed Ibnalkadi he book is part of a series that include MBA Core & Elective coursework taught at prestigious universities like Harvard and Wharton. The series consists of Core & Elective courses that stemmed from more than ten years of professional experience in Wall […]
Blockchain and Cryptocurrency by Hicham and Mohamed Ibnalkadi
Blockchain and Cryptocurrency by Hicham and Mohamed Ibnalkadi If you are a student of management or business management, you must have come across the term ‘blockchain’ and ‘cryptography’. Have you ever thought about why businesses all over the world are going crazy about this technology? No one wants to miss the bus, and every business […]
Short introduction to MS Excel & Tips you must know about Word & Python by Hicham and Mohamed Ibnalkadi
Short introduction to MS Excel & Tips you must know about Word & Python by Hicham and Mohamed Ibnalkadi The bundle is part of a series that includes MBA Core & Elective coursework taught at prestigious universities like Harvard and Wharton. The series consists of Core & Elective courses that stemmed from more than ten […]
Introduction to Econometrics by Hicham and Mohamed Ibnalkadi
Introduction to Econometrics by Hicham and Mohamed Ibnalkadi Econometrics is the application of statistical techniques to comprehend economic issues and test theories. Without evidence, economic theories are mere ideas and might have no bearing on reality. Econometrics is a set of tools that can be used to prove a theory with real-world data. Econometrics is […]
Summary & Analysis of The Culture Code by ZIP Reads
Summary & Analysis of The Culture Code by ZIP Reads What are the three secret ingredients to a winning team? Here’s a hint: talent isn’t one of them. Author Daniel Coyle shares his secrets to creating a successful organizational culture. Drawing from various examples, Coyle shows that everyone–from companies to comedy troupes–can have success with […]
Summary & Analysis of Tribe of Mentors by ZIP Reads
Summary & Analysis of Tribe of Mentors by ZIP Reads Tribe of Mentors is a 600-page tome for the person asking: “What should I do next?” Tim Ferriss collects insights from the world’s most innovative artists, scientists, athletes, and entrepreneurs to help us learn how to treat failure as a foundation to success and find […]
Hot Button Marketing, Revised Edition by Barry Feig
Hot Button Marketing, Revised Edition by Barry Feig Consumers buy products for two reasons: the rational reason and the real reason. While your customers may say they want your products because of its features and benefits, their decision to buy is based on emotions, not intellect. This newly revised edition of the best selling Hot […]
Featured Book: Synergistic Selling: Grow Your Auto Sales, Inspire Top Producers and Dominate the Competition by Roger Williams
A hand’s on guide outlining how to be successful in automotive retail or any type of selling or sales related field. Combining coaching, with ageless selling techniques as well as modern technology. The most comprehensive material ever written for auto sales professionals. Buy Synergistic Selling: Grow Your Auto Sales, Inspire Top Producers and Dominate the […]
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