What would you do with 30% more revenue? Hard to imagine a business owner who wouldn’t jump at more profit, right? And what about more engagement? And more retention? In this ground-breaking, practical and interesting book, Lew Bayer the leading expert on civility in the workplace explains how research shows that organizations who actively support civil communications and a culture of civility see – measurable increases in revenue, retention, and engagement. And these are just a few of the favorable outcomes resulting from civility in the workplace. The 30% Solution offers a toolkit for business owners, workplace trainers, business consultants, and human resource professionals.
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